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Appointments

There are several ways to get the medical advice you need. We offer face to face appointments and advice via an online consultation (eConsult).

If you are unwell and need to be seen the same day, please contact the practice. One of our doctors will discuss your condition with you and advise accordingly. If appropriate, the GP will arrange an urgent appointment for the same day.

Appointments are available throughout the day during our opening hours and can be booked online, by telephone or in-person at the Reception desk. Please select one of the below appointment types, to get the best suited help on time.

ROUTINE
URGENT
HOME VISIT
WHEN CLOSED
For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
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Pharmacy

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
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The 35 conditions which can be treated at home with advice from the pharmacist include:


Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
FIND A PHARMACY
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Online Consultation

Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request before the end of the next working day.
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How it works

  • 01
    Find your symptom, condition or request.
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    Fill out a quick form.
  • 03
    Your practice responds by phone or email, usually by the end of next working day
Get Started Watch Video
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GP Online Services

Online booking of appointments is not available currently.
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Call the Practice

Appointments can be booked by calling the practice during working hours
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Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.

Call Englefield Green
Call Newton Court

Why does the receptionist need to ask what’s wrong with me?

Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’.

We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.